Course Policies

Request Accommodations: Our course is offered via webinar format with both visual and audio components.  If you would like to request accommodations, please email us at info@spectramedonline.com or call 1-800-643-1917.

Refund policy:  If it becomes necessary for Spectramed, LLC to cancel or reschedule a course, the participant will be contacted via email or phone and offered a full refund or a transfer to another course. When the participant opts to transfer to another course, the full amount of the cancelled class funds will be applied to the new course. If the new course fee is less than the cancelled course, a refund will be issued for the difference.  If the new course fee is greater than the cancelled course, the participant will be expected to pay the remaining balance of the new course.

When the participant opts for the full refund of the course cancelled or rescheduled by Spectramed, LLC, the participant must return equipment and any training materials in new, re-saleable condition prior to receiving the refund. Return postage will be pre-paid by Spectramed, LLC.

Participants may cancel a course registration up until 14 days prior to the course date to receive a refund or transfer to another course. Cancellations received after the 14-day window are not eligible for a refund.  Refunds will be issued after the participant has returned all training materials and equipment in new, re-saleable condition.  Participant is responsible for return shipping costs.

Target Audience and Prerequisites: The target audience for this course includes speech-language pathologists with a foundational knowledge of dysphagia.  There are no prerequisites for this course.  Additional professionals are also welcome to attend, but CEUs are only available through ASHA at this time.

Satisfactory Completion Requirements:  To receive credit for completion of the course, participants must pay course fee, attend the entire course offering, and complete ASHA participant form, post-test, and post course evaluation.  No partial credit will be awarded.

Complaint policy:  Spectramed, LLC wants to ensure that each participant has a great experience with our company and our course offerings.  All concerns or complaints can be sent to info@spectramedonline.com.   Participants may also call 1-800-643-1917 to discuss concerns with our sales department.

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